Privacy Policy

TrueResAudio is published by Smashing Copy Limited, a company registered in Ireland.

Smashing Copy Limited is the data controller for personal data collected through TrueResAudio.

This page explains what data is collected, why it is collected, and how it is used.

Last updated: 25 September 2026.

What is collected

When you use TrueResAudio, the following information may be collected:

Account information, such as your email address
Subscription and billing information
Messages you send through the contact form or by email
Basic site usage data, such as pages visited, referral information, and interactions with the site
Technical information needed to operate account sign-in and sessions

Only information necessary to operate the magazine, manage subscriptions, communicate with readers, and understand how the site is used is collected.

How your data is used

Your data may be used to:

Create and manage your TrueResAudio account
Provide access to subscriber content and the issue archive
Process and manage subscriptions and billing
Send issues and essential account messages
Respond to messages and enquiries
Understand how the site is used and improve it over time
Meet legal, accounting, and regulatory obligations

Personal data is not used for advertising, profiling, or resale.

TrueResAudio does not use automated decision-making or automated profiling.

Legal basis for processing

Personal data is processed under the following legal bases:

Contract: where processing is necessary to provide your subscription, account, issue delivery, or other services you have requested
Legal obligation: where information must be retained for accounting, tax, or other legal requirements
Legitimate interests: where necessary to respond to enquiries, operate and secure the site, and understand how TrueResAudio is used

Where consent is required for a particular type of processing, you may withdraw that consent at any time.

Payments

Payments are processed securely by Stripe.

TrueResAudio does not store or have direct access to your full payment card details.

Stripe receives and processes the information required to complete and manage your payment.

Emails

Your email address may be used to:

Send sign-in links and other essential account messages
Send billing or subscription-related messages
Deliver TrueResAudio issues

Issues are emailed only to subscribers and readers who have been given complimentary access.

TrueResAudio does not sell or share its mailing list for advertising purposes.

Cookies and account sessions

TrueResAudio uses essential cookies or similar technologies where necessary for account authentication, sign-in, and session management.

These are required for features such as staying signed in and accessing subscriber content.

TrueResAudio does not use advertising cookies.

Site analytics

TrueResAudio collects basic first-party usage information to understand how people find and use the site.

This may include information such as pages visited, referral sources, and interactions with the site.

This information is used to understand readership and improve the website and magazine. It is not used to build advertising profiles or sold to third parties.

Data sharing

Personal data is shared only where necessary to operate TrueResAudio.

Service providers may include:

Stripe, for subscription payments and billing
Resend, for email delivery and account sign-in emails
Vercel, for website hosting and infrastructure
Neon, for database hosting

These providers process information only as required to provide their respective services.

Personal data may also be disclosed where required by law.

International data transfers

Some service providers used by TrueResAudio may process data outside Ireland or the European Economic Area.

Where personal data is transferred outside the EEA, appropriate safeguards required by applicable data protection law are used, such as adequacy decisions or approved contractual protections.

Data retention

Personal data is kept only for as long as it is needed for the purpose for which it was collected.

In general:

Account information is retained while your account remains active
Subscription and payment records are retained for as long as required for legal, tax, and accounting purposes
Messages and enquiries are retained only as long as reasonably necessary to deal with the enquiry and any related follow-up
Site usage data is retained only for as long as it remains useful for understanding and improving the site

If you ask for your account to be deleted, associated personal data will be deleted unless it must be retained for legal or accounting reasons.

Your rights

Under data protection law, you may have the right to:

Request access to personal data held about you
Request correction of inaccurate information
Request deletion of your data
Request restriction of processing
Request a copy of your data in a portable format
Object to certain types of processing
Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Irish Data Protection Commission.

Requests relating to your personal data can be made by email.

Contact

For questions about privacy or requests relating to your personal data:

editor@trueresaudio.com

Legal

TrueResAudio is published by Smashing Copy Limited.

Registered address: Unit 19B Workspace Center, Mayoralty Street, Drogheda, Co. Louth, Ireland

Company number: 721545